RETURN AND EXCHANGE POLICY:

To potentially receive a refund or to return products, please contact our customer support team at shopuk@goodforestinc.com. For all products over 14 days, sales are considered final. Products must be returned prior to receiving a refund. You are responsible for return shipping costs. We are unable to process exchanges. If you would like to exchange a product for a different product, please return the original unopened sealed product for a full refund and place a new order.

BROKEN, DAMAGED OR MISSING PRODUCTS:

If you received your order damaged, please contact shopuk@goodforestinc.com with your order#  within 3 Days of receiving your order.  Please save all packaging materials and damaged goods and our team will work with you to get the issue resolved.

SHIPPING POLICY:

• Shipping Options: All Good Forest orders will ship via Royal Mail or DPD. Please allow 1-2 business days for order processing. Good Forest orders will not ship on weekends or holidays.
• Tracking – Your Good Forest shipment confirmation will be emailed to you once your order ships. The order will contain your Royal Mail or DPD tracking number which will be active for tracking 24 to 48 hours after shipping label creation.
• Packaging- Corrugated boxes, inner packing material to secure contents of the parcel.

LOST SHIPMENTS:

Please confirm the accuracy of your shipping address before you submit your order. Incorrect or partial addresses could result in delays or lost shipments. Good Forest cannot be responsible for orders lost due to incorrect or partial addresses.

AGREEMENT TO TERMS:

By accessing and using the Services, you consent to and agree to be bound by these Terms. If we decide to change these Terms or some part of them, we will make an effort to post those changes on this web page so that you will always be able to understand and agree to the terms and conditions governing your use of the Services. If you provide us with an email address, we may also provide any notice to you under these Terms by sending a message to that email address. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current. Your use of the Services following your acceptance of any amendment of these Terms will signify your assent to and acceptance of the revised Terms for all previously collected information and information collected from you in the future. For all out of country shipments and orders the recipient is responsible for any customs, import duties and legal compliance. 

Any dispute will be handled in the EU 

CONTACT US:

If you have additional questions or comments of any kind, or if you see anything in the Services that you think is inappropriate, please let us know by sending your comments or requests to:
Good Forest LTD.
822 Production Place
Newport Beach CA 92663

shopuk@goodforestinc.com

Copyright © 2020. Good Forest LTD. All Rights Reserved. Effective as of: March 27, 2020 Last updated: March 27, 2020